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Choice Field Custom Attribute in body of Create Second Ticket Web Service Method Autopopulate from original ticket.

Good Morning again, and hopefully the last time for a while,

In the Create Second Ticket Web Service method, I want to pull a custom attribute choice field filled out by the end user over to the new ticket.
Ex. I have a drop down Ch...
1 Answer
Irene Muller Last activity on 7/11/2024 4:16:32 PM by Brittany Renn

How do I Change Responsible on Second ticket created in a workflow but not the original?

Good Morning Again ( I assume Mark and Brittany will respond, to which I say Hello!),
Day 3 of working with Web service methods and Workflows and I have a new question. I have a workflow web service method that creates a second ticket. I'd li...
1 Answer
Irene Muller Last activity on 7/10/2024 10:12:37 AM by Mark Sayers

Web Service Methods, Date Field Parameter for Second Ticket

I am working on a work flow that will create tickets based off of information in the original ticket. One of the fields that i would like to be brought over to the new tickets from the original ticket is the "Employee Start Date". However when I ...
1 Answer
Irene Muller Last activity on 7/9/2024 11:51:55 AM by Mark Sayers