Questions

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No Vacation Respose

I don't understand why there's still no vacation response capability in TDX.
We have a team of 4 and when one of us leaves on vacation it would be nice if any user follow-ups to our assigned tickets receive a vacation response. We don't want...
1 Answer
Blair Friesen Last activity on 10/30/2023 12:31:58 PM by Mark Sayers

Better handling for auto-reply emails, both in- and out-bound?

This is more of a suggestion than a question. I would be thrilled if TDX had some built-in detection for automatic response emails, and an option to ignore those emails. Currently we have a handful of Inbox Rules that mostly do the job, though oc...
1 Answer
David Pettitt Last activity on 12/9/2022 12:42:47 PM by Mark Sayers