Questions

Normally users receive a single email notification for a ticket that comes off hold, but recently a technician received 3 for each ticket that came off hold (3 tickets in total): 2 that looked the way they normally look (from the reply to address...

Good afternoon:
Sorry to flood the forum with questions, but I am attempting to export the list of employees in preparation for implementation of asset management.
I am able to filter our list of users by employees only, but I wanted to a...