Does anyone have a good SLA dashboard (maybe one used by techs and one by managers) that works well for your teams? Rather than reinventing the wheel, I thought I would see what others are doing. Thanks!
QUESTION FOR TEAMDYNAMIX STAFF:
We are recently implemented customer, but need to know answers to these questions.
How does this differ from Desktop in TDNext? ...
We are wanting to know if there is an API that will allow us to add/remove desktops from a user.
I have looked at your API website - https://api.teamdynamix.com/TDWebApi/ but could not find any API relating to this. You can get a list of the...
We are creating standardized dashboards for the various users roles. Each dashboard type will include pertinent custom reports. For one reason or another, we may want to change the titles or other parameters associated with these reports. If we c...
I have to publish a summary of Change tickets in progress on the Client Portal so that our clients are informed of the upcoming/proposed changes to the I.T. Infrastructure. When I edit Pages under Client Portal section in Admin client, I am not s...