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Checkbox List values in Notification Templates
Is there a way to make the selected values for a Checkbox List in notification templates appear on a new line for each value? Or at least be separated by a comma? Currently they appear all in one long sentence (see attachmed) and there's no way t...
1 Answer
Mariah Rible
Last activity on 5/16/2023 2:50:40 PM by Mark Sayers
Custom Workflow Notifications for Non-Technicians
Hello, TDX Team:
I am working on a workflow that sends a notification to a hard-coded email address. The built-in notification step on workflows does not allow the addition of specific recipients if they do not have access to the ticketing ap...
I am working on a workflow that sends a notification to a hard-coded email address. The built-in notification step on workflows does not allow the addition of specific recipients if they do not have access to the ticketing ap...
1 Answer
Anderson Hanchett
Last activity on 4/19/2023 1:18:34 PM by Mark Sayers
Difference between ModifiedDate and UpdateCreatedDate?
Some default notification templates include both the UpdateCreatedDate and ModifiedDate variables, while others only include one. What is the difference between the two?
1 Answer
Theo Kell
Last activity on 2/1/2023 8:56:06 AM by Brittany Renn