Questions

rejection Clear Tag Filter

Problems with Time Card

Folks,

One of our staff members submitted her timecard last Monday (7/11) for the wrong week (7/10-16). Her supervisor rejected it, but now neither she nor the supervisor can see the data on the timecard. The only option she had was to resub...
7 Answers
Gordon Suggs Last activity on 7/22/2016 9:15:07 AM by Mark Sayers

Notifications for Ticket Workflow Approval Steps

Is it possible to have notifications sent to requestors (Client license), when their request is Approved/Rejected during an approval step in a ticket workflow?
For example, we have ticket workflows for website changes that contain Approval St...
1 Answer
Adam Smith Last activity on 10/19/2015 5:22:11 PM by Mark Sayers