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Do tickets come off Hold when a workflow approval task is approved/rejected?
Hi guys,
If we have "Automatically take tickets off hold when they are commented on" selected, will the ticket come off Hold when a workflow approval is completed? What about when a normal workflow task is Marked Complete?
Than...
If we have "Automatically take tickets off hold when they are commented on" selected, will the ticket come off Hold when a workflow approval is completed? What about when a normal workflow task is Marked Complete?
Than...
2 Answers
Erin Tramble
Last activity on 6/27/2022 5:52:00 PM by Erin Tramble