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Notification template possibly

Hi all,
User mentioned they could not click on ticket number from a custom notification template. I verified this worked in the past. I created a test ticket and tested it myself with a standard account I created, and I can not access the tic...
1 Answer
Michael Rodriguez Last activity on 5/30/2024 1:40:59 PM by Mark Sayers

Workflow approver

Hello!
Is there a way to use an email provided by a requester in a form to then use that email/person as an approver in a step in a workflow? If it cannot be done via the field is there a way for some one to add it manually during the workflo...
1 Answer
Michael Rodriguez Last activity on 5/21/2024 9:07:53 AM by Mark Sayers

Edit Standard Field Setting

Hello,
We recently went in and created ~120 forms using a template form. I only just realized that a couple of the fields in the template form had custom help text assigned to them. These fields are standard fields in TDX such as Acct/Dept an...
1 Answer
Riley Fay Last activity on 4/3/2024 10:57:54 AM by Brittany Renn