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Updating child ticket's "Service" and "Responsible" fields from a parent ticket
Hello,
I am looking to see if there is a way to update the "Service" and "Responsible" fields on multiple child tickets from their parent tickets. For example: If I have a parent ticket with 50 child tickets, I would prefer to be able to upda...
I am looking to see if there is a way to update the "Service" and "Responsible" fields on multiple child tickets from their parent tickets. For example: If I have a parent ticket with 50 child tickets, I would prefer to be able to upda...
1 Answer
Robert Walker
Last activity on 6/7/2024 10:15:19 AM by Mark Sayers
How to Mass Update Assets Using External Data
I am trying to update over 1,000 computers in TDX assets. I am trying to filter my assets to the desired ones, I want to update. Is there a way that i can Filter the assets compared to extanl data?
For example: I have a excel list of all th...
For example: I have a excel list of all th...
2 Answers
Mathew Chase
Last activity on 12/6/2022 12:44:56 PM by Mathew Chase