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Tickets assigned to a portfolio

Hi,
We're testing out the functionality of Portfolios, and have a couple of questions about tickets.
1. Once a ticket is assigned to a portfolio, is there any way in the ticket itself to see the portfolio it's assigned to/any type of fla...
1 Answer
Kim Rathbone Last activity on 10/31/2024 3:18:33 PM by Mark Sayers

Ticket: Previous Responsibility

iPaaS
I am working on a flow to reassign the ticket to whomever the previous responsibility party was, based on some other criteria. Based on the structure of a ticket, I do not see a way of finding this out. Is there a method to find out who...
1 Answer
James Lockhart Last activity on 10/1/2024 12:44:06 PM by Mark Sayers