Questions

Roles Clear Tag Filter

Roles and/or Permissions

Hello...is there role that can be assigned to users like "agent" or "technician" that can access TDNext and a role for everyone else to access TDClient? If not, is it just granting the user access to either TDNext, TDClient, or TDAdmin? For eithe...
1 Answer
Michael Rodriguez Last activity on 8/8/2023 9:03:57 AM by Mark Sayers

Reporting Metrics

Hi,
We have started implementing Knowledge Base Service along side TeamDynamix. With that, we now are attempting to track user roles and time taken to propogate between the different levels of KCS.
Is there a table that stores information...
1 Answer
Alex Haberer Last activity on 1/10/2020 2:52:55 PM by Mark Sayers