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Configure Canvas iPaaS Connector

I am testing out the canvas connector using a token. The connector is running into an issue with the authentication. I have changed the domain and changed the authentication to accept a generic API Key, but luck.
3 Answers
Tyler Duncan Last activity on 5/18/2023 9:51:20 AM by Andrey Little

In iPaaS, with Forms, is there yet a way to dynamically show / change images?

I think the answer is no, but with iPaaS forms, we can add images to a form, but they're static. Is there a way I could take an image that might be attached to an object, like an asset, and show that image in line on the form? From what I've trie...
3 Answers
Jason Pelletier Last activity on 10/27/2022 4:29:15 PM by Mark Sayers

Capturing Proxy Errors for Powershell connector

Hello,
I'm fairly new to this so I'm hoping I'm just missing something simple here. What are the best practices for working with Powershell connector errors that come from "Proxy Error: System.Management.Automation.RemoteException". Normally ...
1 Answer
William Fricke Last activity on 10/6/2022 10:59:59 AM by Mark Sayers

Add a profile picture to a user of type service account?

Is there a way to add a profile picture to a service account?
There isn't an option to add a profile picture to a service account from within the admin user settings for a specific service account. I attempted to get around this by converting...
1 Answer
Greg Benn Last activity on 9/16/2022 4:28:06 PM by Mark Sayers

Passing Parameter from TDX Workflow to iPaas Flow using Arguments JSON

The KB article Article - TeamDynamix iPaaS Step mentions the abiliity to Send parameter data through the Arguments JSON section of the workflow step. I have not been able to find any information about how to do this in the KB.
The TDX workf...
2 Answers
Will Tonkin Last activity on 8/14/2023 9:40:02 AM by David Tod

Passing data to a form via link?

Hello,
I'm trying to build an iPaaS form that simply exists to function as a page that displays some information passed to it.
This form needs to be accessible by a link contained within an email, and, as such, needs to contain the informatio...
2 Answers
Emil Sayahi Last activity on 8/26/2022 3:50:45 PM by Carrie Willis

Disabling SSL validation in iPaaS

Hi,
I am trying to use Cisco's DNA Center APIs to create a connector. However, I keep getting hit with: "No such host is known." I tried the API calls in postman and it worked after disabling SSL validation. So I was trying to get that done i...
1 Answer
Mahir Rahman Last activity on 6/22/2022 9:45:31 AM by Mark Sayers

IpaaS: Put/Patch requests for Services

Hi,
Are there any put/patch requests for the Self Services -> Service Catalog -> Get Services connector? If not, then is there a way to set it up?
1 Answer
Mahir Rahman Last activity on 7/8/2022 2:43:57 PM by Mark Sayers

iPaaS Flows: Indexing a funky property

Hello,
As some background, I'm using the Google Sheets connector to go ahead and grab some data from Google Drive, selecting some cells in a spreadsheet.
The connector returns a 'values' field, which, in my specific situation (I'm simply sele...
1 Answer
Emil Sayahi Last activity on 7/8/2022 4:50:07 PM by Matthew Deakyne

iPaaS Forms: Updating 'ComboBox' component's 'Choices' property with flow

Hello,
I have a ComboBox component in a form, and I want it to initialise, once the form is loaded, with a set of values given by a flow.
I've set something up in the 'Conditions' tab of the component's settings, and the flow is indeed being ...
1 Answer
Emil Sayahi Last activity on 6/6/2022 8:31:13 AM by David Tod

iPaaS: Adding hyperlinks to send emails in Gmail connector

Hello,
Can we add hyperlinks to th email/message body when sending the email through the G-mail connector in iPaaS?
2 Answers
Mahir Rahman Last activity on 6/2/2022 11:30:57 AM by David Tod

iPaaS Flows: Sorting Data?

Hello,
I have a sheet inside an iPaaS flow that has two columns: a string of characters, and a number.
Usually, programming languages, within their standard libraries, contain methods to call to sort various collections of data, such as l...
1 Answer
Emil Sayahi Last activity on 6/1/2022 5:04:07 PM by Mark Sayers

Adding attachment by attachment id

Uploading attachments via the API or with iPaas only permits attachments smaller than 5mb. We have some attachments that are put on a ticket by an email monitor and want to put those same attachments on other tickets. Is there someway we can add ...
1 Answer
Braden Hansen Last activity on 5/20/2022 1:08:59 PM by Mark Sayers

iPaaS Flows: Is it possible to leave comments?

Hello,
I've created two rather complex iPaaS flows that I'd like to document for others.
Is there some functionality in the flow designer view to leave comments near a block?
Thanks
1 Answer
Emil Sayahi Last activity on 5/20/2022 1:09:36 PM by Jordyn Mancini

iPaaS: Control - Continue

Is there a control for continuing? For instance, if a step/connector fails, what control be used to continue to the next step?
1 Answer
Tyler Duncan Last activity on 5/13/2022 11:01:32 AM by David Tod

"New" TDX Connectors in iPaaS data

Hello,
the other day I created new connectors for TDX in iPaaS since there has been a change and I think are supposed to be automatically updated with new changes. I am using the ticket connector for a new flow and I noticed there are no look...
1 Answer
David Mitchell Last activity on 5/11/2022 4:58:20 PM by Mark Sayers

iPaaS Send Form Notification

iPaaS is very new to me. Has anyone used the Send Form step in iPaaS? I've read the KB articles on it and sending notifications, but I have not figured this out yet. I'm attempting to configure the Custom SMTP notification method, but I am real...
1 Answer
Monica Crawford Last activity on 5/10/2022 5:40:41 PM by Carrie Willis

Creating problem via ipaas/api

Is there a way in iPaaS to create a problem ticket to attach children to? I am looking at the connector, when creating a ticket, I don't see the classification option or I don't see anywhere in the connector to create a problem. I know I can add ...
1 Answer
David Mitchell Last activity on 5/2/2022 11:07:38 AM by Mark Sayers

Connecting to TDX report in Analysis using iPaaS Get Report Connector

I am trying to connect to a TDX report in my iPaaS flow but the ReportID taken directly from the report is not working. In TDX I am able to connect to reports under IT Tickets but am not able to connect to the reports under Analysis. Is there a s...
1 Answer
Owen Campbell Last activity on 4/15/2022 10:16:44 AM by Christasia Bloom

Protecting bearer tokens

We're wanting to integrate with Ellucian Ethos Integration, which uses BEARER authorization headers to authenticate. So far the only way I've found to do this in the TDX iPaaS leaves the token in plaintext, which means that anyone with access to ...
1 Answer
Christopher Myers Last activity on 4/1/2022 1:56:55 PM by Mark Sayers

iPaaS form link questions

Hello,

yesterday in the iPaaS webinar, it was mentioned you can send people iPaaS form links or put them on webpages, etc.... Where does one get the form link from? I know how to email it via a flow, but how can I get the static link? I...
1 Answer
David Mitchell Last activity on 3/24/2022 1:02:20 PM by Mark Sayers

Move Attchment from Ticket to another location

Hello,
In iPaaS, is it possible to get an attachment from a ticket in TDX and save it to a local file server? I see the "Get Attachment Content" in the Ticket connector but is it possible to grab the file and move it via the Windows File Serv...
1 Answer
David Mitchell Last activity on 3/23/2022 11:11:56 AM by Mark Sayers

New Ticket Schedule

Does iPaaS support the creation of scheduled tickets? If so, which parameter must be set to enable the scheduled ticket?
1 Answer
Tyler Duncan Last activity on 3/8/2022 10:11:07 AM by Mark Sayers

iPaaS: CSV File unable to read commas

I am working on importing data from a CSV file to the Asset/CIs application. In the file some of the data contain commas. To prevent this, I have put the data in double quotes. Unfortunately, the commas are being read as newlines instead of a ...
1 Answer
Tyler Duncan Last activity on 2/21/2022 11:36:27 AM by Mark Sayers

iPaaS Run Flow: Manually from within TDX iPaaS

I'd like to run one of my flows manually, but without having to key in each field in the Flow Input, but instead, copy and paste the JSON data to run. Is this possible?
1 Answer
Tyler Duncan Last activity on 2/21/2022 1:41:46 PM by Mark Sayers