What does the check box "Include Inactive" mean?

In plan manager, what does the "include inactive" checkbox on the right side mean?
1 Answer
Carmen Villen Puerto Last activity on 9/25/2014 12:02:41 PM by Drake Sigler

What are operational hours?

1 Answer
Aaron Crane Last activity on 9/19/2014 5:09:54 PM by Jamey Stock

What is a ticketing group?

1 Answer
Aaron Crane Last activity on 9/19/2014 11:58:46 AM by Drake Sigler

Why does the attribute I just created show on all tickets

1 Answer
Aaron Crane Last activity on 9/19/2014 11:32:49 AM by Drake Sigler

What's a primary group?

1 Answer
Aaron Crane Last activity on 9/19/2014 11:15:32 AM by Drake Sigler

Can resource managers add resources from their resource pool to projects which they do not manage?


Can you confirm if the following scenario is correct on the TD 8.6 Manage Allocation Console?

Resource Pool Manager A wants to assign his resource B to a project for which he is not the project manager.
This Resource Pool Mana...
1 Answer
Carmen Villen Puerto Last activity on 9/17/2014 2:56:41 PM by Carmen Villen Puerto

Does all time have to be "Submitted as Final" and approved by manager/pm BEFORE the data is available for use in the Hrs Summary Report?

We are collecting time against time account types to identify how we spend time during our course development process. Users have been quite good at finding multiple ways to enter time against task, i.e. My Work, Time and Expenses, etc.

My ...
1 Answer
Will Turek Last activity on 9/15/2014 12:29:33 PM by Drake Sigler

Conditional Filtering in Report Builder


Maybe my logic is wrong but I cannot get my custom report to filter correctly. I would like the report to show all persons except Janine Gentile. Also, I would like to omit Meetings and Management from hours shown for Wenjing Jiang. ...
1 Answer
Janine Gentile Last activity on 9/11/2014 5:34:33 PM by Drake Sigler

How do I update the logo for my organization and enable Google Drive?

See the title. I am looking to change the logo for my organization to be smaller. Is there a suggested size?

Also, how do I enable Google Drive for my organization?
1 Answer
Benjamin Smith Last activity on 9/11/2014 5:37:29 PM by Matt Sayers

Approval Workflow Not Working for back-Up Team member

I usually approve project requests and staff them. However I will be out of the office next week and I changed the workflow so that it will go to a group so another person can take care of this while I'm out. She (Erynn Frank) receives the emai...
1 Answer
Jennifer Ludwig Last activity on 9/11/2014 5:26:36 PM by Matt Sayers

Creating a workspace


I apologize for the simple question, but I'm starting to work with Workspaces and can't seem to find where to create a new workspace. Can you direct me to the right place?
1 Answer
Christopher Muller Last activity on 9/11/2014 5:26:00 PM by Drake Sigler

project creation

Once you have created a project (outside of governance), is it possible to create the project request after the fact and tie it to the project you just created?
1 Answer
Andy Novak Last activity on 9/11/2014 5:22:55 PM by Drake Sigler

calculated field in reports

Is there a way to add a calculated field to a report in TD? That, is, if the value in one field is "Submitted", the value in field two is "01"; likewise, if the value in field one is "In Workflow", the value in fie...
4 Answers
Andy Novak Last activity on 5/11/2022 11:26:31 AM by Ed Puckett

changing values in existing classification field

We currently are using the Classification field in TD. It now contains two values 1) Operations 2) Project

We are looking to change and add to the existing values as such:




1 Answer
Andy Novak Last activity on 9/11/2014 5:17:20 PM by Matt Sayers

Can I create default contacts for tickets per ticket type?

See the title. We would like to be able to define default contacts per type of ticket.
1 Answer
Dawn McIntosh Last activity on 9/11/2014 5:13:56 PM by Matt Sayers

QR codes

In regard to QR codes on assets...can we assign the QR code to be used, or does it have to be generated by the system?
1 Answer
Amy (Dube) Hodgdon Last activity on 9/11/2014 5:11:32 PM by Matt Sayers

ACTION: Availability Report Bug

The 8.6 Availability Report does not show "All Tickets", and this makes it impossible to accurately see the availability of resources and schedule realistically.
1 Answer
Coleen Santee Last activity on 9/11/2014 5:10:07 PM by Matt Sayers

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