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General QuestionsData dictionary
Is there a copy of the database dictionary available as a resource? We are currently on version 8.6.1
Thanks. Michael
Thanks. Michael
1 Answer
Michael Pare
Last activity on 5/1/2015 2:25:24 PM by Aaron Crane
Is there a way to report on changes to the Start or End date fields?
1 Answer
Barrie Sutton
Last activity on 4/24/2015 10:24:59 AM by Matt Eland
Do non approved actual hours show up in the workplan under actual hours?
1 Answer
Carmen Villen Puerto
Last activity on 4/23/2015 8:41:56 AM by Drake Sigler
Defining Project Types and Attributes
Is there a way to add a project attribute at the time a project type is defined without having to go back to the attribute, search through the list of project types and add it there? I know it lets me create a new attribute, but not choose from ...
1 Answer
Jeanine Heming
Last activity on 4/28/2015 11:43:10 AM by Aaron Crane
Plan Date format
Is there a way to change the date format for tasks in the plans to DD-MM-YY (or other)?
1 Answer
Anette Petersen
Last activity on 4/30/2015 4:05:31 PM by Marcus Demas
Do we have an SPF Record for email?
1 Answer
Aaron Crane
Last activity on 5/6/2015 9:07:02 AM by Drake Sigler
Who can be an email recipient for a report?
3 Answers
John Borwick
Last activity on 5/17/2019 10:41:18 AM by Jennifer Altman
Where are the Change Logs in TD?
I would like to know who is changing the status in our instance. Is there a log that i could search through to find that information.
Thanks
Kevin
Thanks
Kevin
4 Answers
Kevin Cook
Last activity on 4/28/2015 12:40:56 PM by Kevin Cook
How to get Approval by All to Work?
Hello, we have a workflow step that has approval set to "all" with two people listed as the approvers. It had worked correctly after we set it up but about two months ago it stopped working as expected. Now if either person approves, th...
1 Answer
Stacey Marriott
Last activity on 5/1/2015 10:38:55 AM by Aaron Crane
Reply-to address for notifications
How do I change the email "reply-to" address for notifications?
1 Answer
Anette Petersen
Last activity on 4/28/2015 11:58:55 AM by Aaron Crane
How do I set dependencies between tasks?
How do I set dependencies between tasks without having to know the numbers on the tasks?
5 Answers
Anette Petersen
Last activity on 6/24/2015 12:53:31 PM by Drake Sigler
Mapping information from SOAP API to REST API and not losing anything in the process...
I have been moving us from the TeamDynamix SOAP API to the REST API. I looked at the different ticket structures and tried to map 1-1 the fields we set to create a ticket using the SOAP API with the fields we set to create a ticket using the RES...
1 Answer
Suzanne Vogt
Last activity on 4/16/2015 8:55:56 AM by Matt Sayers
Entering Forecasted Operational Time
I know I've seen this before, but how can I enter in future forecasted operational time so my availability is properly reflecting my true capacity for project work?
1 Answer
David Konerza
Last activity on 4/28/2015 12:08:51 PM by Aaron Crane
Survey questions aren't changing after update
Hello, I created a survey a couple weeks ago. Last week I came back to it and edited the questions. The questions display correctly on the questions tab but the old questions are what's displaying on the preview and it's what a customer sees when...
4 Answers
Stacey Marriott
Last activity on 4/17/2015 1:39:13 PM by Stacey Marriott
Submit time as final accidentally
I have an employee that submitted his time as final but we don't use that feature. Is there a way that he can put time in that time period after the fact?
1 Answer
Kevin Cook
Last activity on 4/9/2015 3:31:20 PM by Matt Sforza
% Complete on Project Plan is not recalculating when changes are made on checked out plan
I have a project with a plan. I add tasks to it, but the overall % complete for the plan does not change when I add, delete, or update tasks. I am the only one using the plan at this time. I know there is a delay in refreshing data on the plan -...
4 Answers
Billie Herman
Last activity on 5/1/2015 2:33:29 PM by Drake Sigler
Is it possible to run the asset import on a regular basis?
What is the impact on items already in the Assets module? Are they overwritten or could we end up with duplicate values?
1 Answer
Christopher Muller
Last activity on 4/7/2015 2:54:50 PM by Drake Sigler
Searching and Accessing Inactive Projects
Once we close a project, we deactivate it to get it out of our way. However, once in a while we want to search for something within the project and then access it. E.g., to look at a charter in the briefcase or to look at the feed within a proje...
1 Answer
Greg Van De Mark
Last activity on 4/3/2015 5:23:20 PM by Aaron Crane
Can I schedule a ticket on a bi-weekly basis?
If I wanted a ticket to be entered in the system on a bi-weekly basis, how might I accomplish this since the options for scheduling one is only "Daily, Weakly, Monthly, Yearly" as of Version 9.0.
1 Answer
Marcus Demas
Last activity on 4/1/2015 10:52:47 AM by Marcus Demas
Merging People
I'm trying to Merge two People records. I searched for the two records have them selected, when I click Merge I receive a message about how items will be associated and a red message stating 'Only one TeamDynamix user can be merged at a time'.
...
...
1 Answer
Kathy Holman
Last activity on 4/1/2015 10:44:28 AM by Marcus Demas
Custom Attributes - Client Visible
I notice the following when working with Custom Attributes and wondered if I am doing something incorrect or if the behavior is expected.
After creating custom attributes and checking the Client Visible box and saving the attribute everything...
After creating custom attributes and checking the Client Visible box and saving the attribute everything...
1 Answer
Denis Walsh
Last activity on 4/9/2015 11:21:06 AM by Drake Sigler
Best Practices when adding resouces to a project
Hello,
What is the best practice for who you add to a project. Here at CSU our I.T. department has a director, two managers (each in charge of three teams) and six team leaders (for six teams). The team leaders are project managers. Today...
What is the best practice for who you add to a project. Here at CSU our I.T. department has a director, two managers (each in charge of three teams) and six team leaders (for six teams). The team leaders are project managers. Today...
1 Answer
Dawn McIntosh
Last activity on 3/30/2015 4:50:37 PM by Aaron Crane
Push a Project Back to the Requestor
Is it possible to push a project back to request status? If not, is there a best practices for those projects that, for instance, have been
de-funded but not canceled?
de-funded but not canceled?
1 Answer
Jeanine Heming
Last activity on 3/30/2015 4:39:11 PM by Matt Sforza
File Upload Size Limit
Hello-
What is the file size limit to import into a briefcase in TD? Our marketing department is looking to store their marketing artwork with the corresponding tickets, and would like to know the limits.
Thank you!
What is the file size limit to import into a briefcase in TD? Our marketing department is looking to store their marketing artwork with the corresponding tickets, and would like to know the limits.
Thank you!
1 Answer
Lisa Carpenter
Last activity on 3/30/2015 4:13:15 PM by Lisa Carpenter
How do I properly apply a project baseline?
Applying a baseline on the entire project to capture a snapshot of the start/end date, expenses, and hours is very easy. A manager of the project can click on Actions button and apply a baseline, and these can then be viewed from the baseline tab...
1 Answer
Marcus Demas
Last activity on 3/27/2015 9:17:05 AM by Marcus Demas