General Questions (Public)

This is a forum for general questions about TeamDynamix products. It is not curated to remove older content or monitored for enhancement requests.

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Project Issue Notifications

I have several questions about project issues and their notifications.
Can issues notify someone other than the project manager by default when they are created? Do updates to issues automatically notify the person responsible? Can th...
1 Answer
Mariah Rible Last activity on 2/14/2023 3:54:29 PM by Mark Sayers

Link Multiple Plan Tasks to an Issue?

Hi -
Is it possible to link one Project Issue to multiple Tasks in a Plan?
1 Answer
Sara Ainsworth Last activity on 12/27/2022 11:52:48 AM by Mark Sayers

Can the box to "Make comments private" on issue updates default to unchecked?

Hello, currently when we update issues the box in the comments field for making the comments private is automatically checked. Is there a way to make this default to not be checked?
1 Answer
Leah deVries Last activity on 5/5/2022 3:14:21 PM by Mark Sayers

Workspace for Clients and TDNext Users

Is it possible to have a workspace where client and TDNext users can submit issues? Right now it looks like only TDNext users can create items in workspaces, in my environment.
1 Answer
Thomas Stockwell Last activity on 5/3/2019 2:32:40 PM by Serkan Ozsoy

Limit access to Issues report and Project Requests

Is there a way to restrict viewing of all issues in the "canned" Issues report (Projects / Workspaces / Issues) found in the Projects / Workspaces Desktop? If you create an Issue report using New > Report in Projects / Workspaces, i...
11 Answers
David Durling Last activity on 12/4/2017 10:54:18 AM by Mark Sayers

Create an Issue for Private Team

I don't seem to be able to create an Issue for my Private Team project. I was reading the kb article here: https://solutions.teamdynamix.com/TDClient/KB/ArticleDet?ID=23, and it does mention that nobody will be able to see my Private Team issues,...
1 Answer
Mark Sayers Last activity on 8/9/2017 12:36:48 PM by Mark Sayers

Show client portal users -issue default

When creating an issue, in order to have the option to notify the associated Clients you are required to click.

Is there a way to have this automatically default to selected when creating a new issue?
1 Answer
Harvey Buchanan Last activity on 8/26/2016 9:42:03 AM by Mark Sayers

Possible Bug with Assigning Issues to Client License Users

Hi Folks,

There are certain situations in which an issue may be created and the initial assignment should be to a user who is a Client license type. During a test I found that I cannot make the initial assignment to the Client because the Cl...
1 Answer
Tom Morgan Last activity on 6/24/2016 1:07:35 PM by Mark Sayers

Is There a Way To Copy a Workspace Including Issues?

We have a department who use workspaces quite heavily, and they have the same issues for each workspace. Is there a way to copy a workspace and include the issues with the workspace?
Thanks,
Jeanine Heming
Kennesaw State University
1 Answer
Jeanine Heming Last activity on 12/8/2015 9:47:03 AM by Mark Sayers

Can I create a new Status type called "Pending Review" for Issues.

I need to add a status called "Pending Review". This would be in the same class as In Progress, but we need a more detailed description.
1 Answer
Vernon Ferrell Last activity on 12/3/2014 9:12:27 AM by Drake Sigler

Issue Category

When you were here you should us how to add Risk as a sub category in Issues, well I do not recall how to do that and the help has been no help in setting that up. Can you provide guidance on how to do that?
1 Answer
Letha King Last activity on 11/24/2014 6:38:05 PM by Drake Sigler