General Questions (Public)

This is a forum for general questions about TeamDynamix products. It is not curated to remove older content or monitored for enhancement requests.

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Ticketing Application "Purpose"?

When creating a new (or editing) a ticketing application in TDAdmin, there is a pre-filled dropdown for "purpose" that requires selection. Is there any changes in behavior or functionality in TDX by choosing one of these over the other. Is it jus...
1 Answer
Anthony Nave Last activity on 3/10/2022 4:45:21 PM by Mark Sayers

Created from ticket ######

Hi there,
I am seeing tickets that are being created from existing tickets with all the same deatils - carbon copy - when the requester of the original ticket replies to the original ticket. Both the original ticket is being updated with the ...
1 Answer
Damon Stennett Last activity on 9/8/2021 1:15:23 PM by Mark Sayers

How do I create a new TDCommunity user?

How do we add a new TDCommunity user?
1 Answer
Karl Stone Last activity on 11/24/2014 4:31:11 PM by Phil Curl