General Questions (Public)
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Data Collected Using Custom Attributes
If we have old custom attributes in an application and the attributes are no longer being used in any forms, what happens if an old custom attribute is permanently deleted from the application?
Thank you, Jim
Thank you, Jim
1 Answer
Jim Robison
Last activity on 8/8/2024 4:30:10 PM by Brittany Renn
Make All Checklist Items Required
Hello:
Is there a way to make all items on a checklist required, or if we want a checklist with all items required, would we have to create multiple checklists with singular selections?
Thank you.
Is there a way to make all items on a checklist required, or if we want a checklist with all items required, would we have to create multiple checklists with singular selections?
Thank you.
1 Answer
Anderson Hanchett
Last activity on 3/8/2023 9:30:30 AM by Mark Sayers
Trying to update custom attribute fields on a ticket
Hi all,
I am trying to update a custom attribute that is on a ticket, although I cannot seem to get anything to populate there. I am able to update other fields such as the title with no issues. The way the code is right now it runs with no i...
I am trying to update a custom attribute that is on a ticket, although I cannot seem to get anything to populate there. I am able to update other fields such as the title with no issues. The way the code is right now it runs with no i...
1 Answer
Brandon Ferrotta
Last activity on 2/14/2023 1:23:26 PM by Mark Sayers
Protected custom Person attributes
Is it possible to create custom Person attributes that are Protected?
1 Answer
Anna-Liisa Breit
Last activity on 10/13/2022 9:00:32 AM by Mark Sayers
Maximum number of choices in a drop down custom attribute
Hi guys,
What's the maximum number of choices we can have for a drop down custom attribute?
Thanks,
Erin
What's the maximum number of choices we can have for a drop down custom attribute?
Thanks,
Erin
1 Answer
Erin Tramble
Last activity on 2/16/2022 3:51:11 PM by Mark Sayers
Configure security role that can only edit Custom Attributes?
Hi,
We're setting up a new department with its own TDx ticketing application. They have a need to manage the content some of their own custom attributes (think: drop down list options for approved textbooks.) Is there a way to set up a user s...
We're setting up a new department with its own TDx ticketing application. They have a need to manage the content some of their own custom attributes (think: drop down list options for approved textbooks.) Is there a way to set up a user s...
1 Answer
Erin Tramble
Last activity on 2/16/2022 3:50:09 PM by Mark Sayers