General Questions (Public)

This is a forum for general questions about TeamDynamix products. It is not curated to remove older content or monitored for enhancement requests.

tdmobile Clear Tag Filter

Is it possible to see attachments in TDMobile?

is it possible to see attachments in TDMobile? If this is not true am I missing a setting to update so that attachments can be seen in ticket while in TDMobile? If not should I put this in as a feature request? Is the only work around to move t...
1 Answer
James Tiggett III Last activity on 5/18/2023 9:57:13 AM by Mark Sayers

Mobile View & Location

When looking at tickets in the mobile view it strips out room # location which is a custom attribute populated by our database. Can you tell me why and how we can get that info to stay so that the mobile view is beneficial to our consult...
1 Answer
Kara Farmer Last activity on 1/26/2017 1:43:50 PM by Mark Sayers

Configuration Items and TDMobile

ON the mobile web view, it looks like you can click into Assets and see details but you are not able to do the same for Configuration Items. Is this intentional?
1 Answer
Ryan McVicar Last activity on 12/9/2016 4:07:00 PM by Mark Sayers