General Questions (Public)
This is a forum for general questions about TeamDynamix products. It is not curated to remove older content or monitored for enhancement requests.
manager Clear Tag Filter
Allow Supervisor to see tickets when they are not a technician
I have a client user who oversees two departments that have applications in our TDX instance. She will never answer or modify a ticket, so she remains a client rather than a technician.
Is there a way that she can see the list of tickets tha...
Is there a way that she can see the list of tickets tha...
1 Answer
Terri Edney
Last activity on 12/21/2022 9:13:21 PM by Greg Van De Mark
Notification to Users with Same "Reports To" Attrib
Is there a good way to generate a notification via workflow to all users with the same manager (reports to)?
It's easy to send a notification to a user's manager but not the other way around.
Let me know if there is a smart way to do thi...
It's easy to send a notification to a user's manager but not the other way around.
Let me know if there is a smart way to do thi...
1 Answer
Naomi Langston
Last activity on 4/7/2022 1:29:03 PM by Mark Sayers