General Questions (Public)

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Workflow approver

Hello!
Is there a way to use an email provided by a requester in a form to then use that email/person as an approver in a step in a workflow? If it cannot be done via the field is there a way for some one to add it manually during the workflo...
1 Answer
Michael Rodriguez Last activity on 5/21/2024 9:07:53 AM by Mark Sayers

Searching Workflows for Approvers

Greetings!
I have a request to identify how many service requests we have in our system (and which ones) involve a certain approver. Is there an easy way to search the workflows to see which ones contain this user as an approver?
Thank yo...
1 Answer
Ted Stahl Last activity on 8/18/2022 12:09:30 PM by Mark Sayers

Are Approvers automatically added as contacts to a request?

I thought that approvers were added as contacts to requests automatically, but an IT Partner has reported that occasionally the approvers are not the requestors of a given request and are not included as a contact on the request which causes thei...
1 Answer
Gabriela Barragan Last activity on 5/3/2022 3:36:15 PM by Mark Sayers