General Questions (Public)

This is a forum for general questions about TeamDynamix products. It is not curated to remove older content or monitored for enhancement requests.

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iPaaS Form List Box Choice Order

I have an iPaaS form with a List Box element. In the designer, I have the choices in a particular order, but when I load the preview or send the form link through an email, the choices are arranged in alphabetical order. Is there a way to overrid...
1 Answer
Isaac Ramirez Last activity on 11/6/2023 2:26:10 PM by Mark Sayers

iPaaS: Searching for technicians and updating an attribute

I want to search for people who are responsible for tickets and update a custom attribute for them.
There does not appear to be a way to find people with a technician's license. Right now, I'm using a search users by group, but it's imperfect...
2 Answers
David Tod Last activity on 10/26/2023 4:31:18 PM by David Tod

in iPaaS how do I call an Executable file on the proxy server from a flow

I need to be able to in iPaaS call an Executable file on the proxy server from a flow. Could you please provide an example?
1 Answer
Will Tonkin Last activity on 9/8/2023 2:13:31 PM by Will Tonkin

iPaaS Forms Custom Field Actions and Conditions

Would it be possible to expose the actions and conditions for the custom type field in iPaaS forms? I am trying to show a list of software from our inventory that is available to users and have it load the data from the flow on initialization. Th...
1 Answer
Tyler Steele Last activity on 8/22/2023 1:46:35 PM by Brittany Renn

Retrieve uploaded file content in an iPaaS flow.

How can the content of an uploaded file be read and set as the value for a property in an iPaaS flow?
2 Answers
Gregory Baboolal Last activity on 7/26/2023 9:07:33 AM by Mark Sayers

API / iPaaS for adding to my work/accomplishments

Is there an API or method for this in iPaas?
Thanks
2 Answers
David Tod Last activity on 6/22/2023 6:08:55 PM by David Tod

TDX iPaaS Response Body Customization

I am attempting to utilize a Webhook to trigger an iPaaS flow that has a very strict json schema structure of what the response body should look like. I know currently the default response data is being stored in the {Data} object but I would lik...
2 Answers
Nic Hayes Last activity on 6/2/2023 12:53:15 PM by David Tod

iPaaS Flow Variable reference in SET FROM JSON Script


We have a flow with a "Set [ ] from Json" steps, and then inside the Script it makes a reference like:
var data = $ds$360;

How do we associate a specific parameter/variable or know what parameter/variable is referenced to $d2$...
1 Answer
Will Tonkin Last activity on 5/17/2023 11:32:39 AM by Mark Sayers

iPaas Removing Duplicates

What is the best way to remove duplicates in an iPaaS table? I pulled all of the ticket types and categories. I have a list of the categories that includes duplicates that I would like to remove.
1 Answer
Tyler Steele Last activity on 4/20/2023 2:30:16 PM by Mark Sayers

iPaaS Notification Providers and Metered Flows

Hi,
If we set up a notification provider in iPaaS that posts a Slack message for example, would that count towards our number of metered flows? If so, would it count as one, or would each flow that we use it in for notifications count against...
1 Answer
Isaac Ramirez Last activity on 4/17/2023 4:15:16 PM by Michael Ligouri

iPaaS List question

Hello,
When filling a list in iPaaS using "Split from" option, do you know a way to do "this or that"? For example, I have an iPaaS form which allows using comma or semicolon per each item, I want to be able to account for the users choice so...
1 Answer
David Mitchell Last activity on 12/5/2022 2:12:36 PM by Mark Medaugh

Is there a way to "reset" a ComboBox in iPaaS forms that is initially populated from a Flow?

This might be getting too far into the weeds, but I'll try to be clear just in case:
We have an iPaaS form that, upon initialization, a comboBox's choices are populated from a flow. Later on in the form, we have a button that acts as a page r...
1 Answer
Jason Pelletier Last activity on 11/30/2022 8:22:46 AM by Carrie Willis

iPaaS: Enabling SSO

I am preparing to enable SSO for iPaaS Forms. Before doing so, I need to enable SSO Authentication for iPaaS. When configuring SSO Authentication for iPaaS, will this cause any disruption with existing flows?
1 Answer
Tyler Duncan Last activity on 11/4/2022 9:53:22 AM by Mark Sayers

Configure Canvas iPaaS Connector

I am testing out the canvas connector using a token. The connector is running into an issue with the authentication. I have changed the domain and changed the authentication to accept a generic API Key, but luck.
3 Answers
Tyler Duncan Last activity on 5/18/2023 9:51:20 AM by Andrey Little

In iPaaS, with Forms, is there yet a way to dynamically show / change images?

I think the answer is no, but with iPaaS forms, we can add images to a form, but they're static. Is there a way I could take an image that might be attached to an object, like an asset, and show that image in line on the form? From what I've trie...
3 Answers
Jason Pelletier Last activity on 10/27/2022 4:29:15 PM by Mark Sayers

Capturing Proxy Errors for Powershell connector

Hello,
I'm fairly new to this so I'm hoping I'm just missing something simple here. What are the best practices for working with Powershell connector errors that come from "Proxy Error: System.Management.Automation.RemoteException". Normally ...
1 Answer
William Fricke Last activity on 10/6/2022 10:59:59 AM by Mark Sayers

Add a profile picture to a user of type service account?

Is there a way to add a profile picture to a service account?
There isn't an option to add a profile picture to a service account from within the admin user settings for a specific service account. I attempted to get around this by converting...
1 Answer
Greg Benn Last activity on 9/16/2022 4:28:06 PM by Mark Sayers

Passing Parameter from TDX Workflow to iPaas Flow using Arguments JSON

The KB article Article - TeamDynamix iPaaS Step mentions the abiliity to Send parameter data through the Arguments JSON section of the workflow step. I have not been able to find any information about how to do this in the KB.
The TDX workf...
2 Answers
Will Tonkin Last activity on 8/14/2023 9:40:02 AM by David Tod

Passing data to a form via link?

Hello,
I'm trying to build an iPaaS form that simply exists to function as a page that displays some information passed to it.
This form needs to be accessible by a link contained within an email, and, as such, needs to contain the informatio...
2 Answers
Emil Sayahi Last activity on 8/26/2022 3:50:45 PM by Carrie Willis

Disabling SSL validation in iPaaS

Hi,
I am trying to use Cisco's DNA Center APIs to create a connector. However, I keep getting hit with: "No such host is known." I tried the API calls in postman and it worked after disabling SSL validation. So I was trying to get that done i...
1 Answer
Mahir Rahman Last activity on 6/22/2022 9:45:31 AM by Mark Sayers

IpaaS: Put/Patch requests for Services

Hi,
Are there any put/patch requests for the Self Services -> Service Catalog -> Get Services connector? If not, then is there a way to set it up?
1 Answer
Mahir Rahman Last activity on 7/8/2022 2:43:57 PM by Mark Sayers

iPaaS Flows: Indexing a funky property

Hello,
As some background, I'm using the Google Sheets connector to go ahead and grab some data from Google Drive, selecting some cells in a spreadsheet.
The connector returns a 'values' field, which, in my specific situation (I'm simply sele...
1 Answer
Emil Sayahi Last activity on 7/8/2022 4:50:07 PM by Matthew Deakyne

iPaaS Forms: Updating 'ComboBox' component's 'Choices' property with flow

Hello,
I have a ComboBox component in a form, and I want it to initialise, once the form is loaded, with a set of values given by a flow.
I've set something up in the 'Conditions' tab of the component's settings, and the flow is indeed being ...
1 Answer
Emil Sayahi Last activity on 6/6/2022 8:31:13 AM by David Tod

iPaaS: Adding hyperlinks to send emails in Gmail connector

Hello,
Can we add hyperlinks to th email/message body when sending the email through the G-mail connector in iPaaS?
2 Answers
Mahir Rahman Last activity on 6/2/2022 11:30:57 AM by David Tod

iPaaS Flows: Sorting Data?

Hello,
I have a sheet inside an iPaaS flow that has two columns: a string of characters, and a number.
Usually, programming languages, within their standard libraries, contain methods to call to sort various collections of data, such as l...
1 Answer
Emil Sayahi Last activity on 6/1/2022 5:04:07 PM by Mark Sayers