categories Clear Tag Filter

Creating New Categories inside a Card Wall

I have a project administrator who says that they found information from TDX that it's possible to create new categories inside a Card Wall.
Is this something only a TDX administrator can do or is this something that can be granted to a proje...
1 Answer
Mathew Chandler Last activity on 2/1/2024 9:50:06 AM by Mark Sayers

Ticket Types and Type Categories

Can someone help me understand what is the proper way to come up with Ticket Types and Type Categories? Are they optional? Should they mirror Service Catalog category/subcategory?
Thank you!
2 Answers
Michael Rodriguez Last activity on 8/2/2023 11:47:23 AM by David Tod