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iPaas SQL Query Timeout

I have several long running queries that are timing out pulling data back to my iPaas flows. I have updated the connection timeout in the connection string for MS SQL to 60 seconds and I have reviewed the configuration of the SQL server and veri...
1 Answer
Michael Olson Last activity on 7/26/2024 12:24:40 PM by Michael Ligouri

Calling Oracle DB Stored Procedures with Parameters in iPaaS

Hi,
I am trying to call a stored procedure in iPaaS using a connector for Oracle DB. I can successfully execute a procedure without parameters, but I encounter issues when attempting to call a procedure with parameters. Could anyone provide m...
2 Answers
Waheed Barakzai Last activity on 7/16/2024 12:05:37 PM by Jordyn Mancini

iPaaS - date/time expression help

I am currently working on the 'TDX Tickets: Create New Ticket' section of my flow. I want to set the End Date to 2 days after the form is submitted. When I leave a null value it defaults to 4, when I try to put expressions in there, none of them ...
2 Answers
Justin Goode Last activity on 7/8/2024 12:39:35 PM by David Tod

Duplicate iPaaS flows in Workflow Steps

When selecting an iPaaS flow for an iPaaS step in a workflow, some iPaaS flows appear twice. One of them works and the other doesn't and when they're run, they have different PIds according to the ticket feed. I tried looking for what could cause...
1 Answer
Isaac Ramirez Last activity on 7/3/2024 4:07:27 PM by Mark Sayers

iPaaS Form Connector with Microsoft Graph Credentials?

When trying to set up the Send Form we are not able to view or select our Microsoft Graph Credentials under the drop-down. Is this step able to be used with this credential type?
1 Answer
Brandon Simpson Last activity on 7/2/2024 2:47:37 PM by Brandon Simpson

Different Result Forms for Similar iPaaS Expressions

I was testing a flow in iPaaS recently and found that if I set a property value by selecting a row in a data model array using the Find In expression, the result was an integer, however, if I set the same property using the Get In expression with...
1 Answer
Corrine Knox Last activity on 5/17/2024 4:03:43 PM by Mark Sayers

iPaaS Notify by SMTP not sending attachments

We have a notification provider set up to send notifications by SMTP. It allows us to send emails appropriately form iPaaS, but it is not allowing us to send attachments via these emails.
We are using the SMTP connector.

Within the ...
1 Answer
Naseem Benjelloun Last activity on 7/26/2024 12:57:15 PM by Michael Ligouri

Establishing a connection to Tableau and Building Tableau SLA Reports

Hi,
My org is wanting to build out some SLA reports in Tableau using TDX data. I'm trying to identify different ways to get service, ticket, technician and group data to Tableau. An initial search of the TDX support documentation says that ther...
1 Answer
Victoria Nunez Last activity on 6/7/2024 4:48:59 PM by Mark Sayers

iPaaS v3.1: Time Zone Conversion

I'm excited about the new time zone capabilities in v3.1 of iPaaS.
However, it appears as though the new capabilities still does not account for daylight savings. So we still need to do math/calculations.
e.g. EST vs EDT
EST = UTC-...
1 Answer
Kelson ONeil Last activity on 6/5/2024 4:05:01 PM by Mark Sayers

Trigger/Calling iPaaS flows from other iPaaS applications

Hi, presently I can call an iPaaS flow inside another flow within the same application using the Call method but is there a way to call or trigger a flow that rests in another iPaaS application?
1 Answer
Eric Poitras Last activity on 6/4/2024 9:38:50 AM by Mark Sayers

How Do I enable a Form Submit Acknowledgement page

I am basically trying to recreate the same page you'd see creating a ticket using the client portal but for ipaas forms, that includes a link to view the ticket you created, and a link to submit another request of the same type.
I created a t...
1 Answer
Peter Dawes Last activity on 6/26/2024 4:03:53 PM by Mark Sayers

Pulling information on Child tickets from an existing Parent through API/IpaaS

I'm trying to build a workflow in IpaaS that involves a step where it checks a parent ticket, then determines the current status of the child tickets attached to it. However, this doesn't seem to be inherently possible. When pulling the ticket JS...
1 Answer
Chance Binder Last activity on 7/22/2024 4:53:58 PM by Mark Sayers

Is there any way to debug script elements in flows

I need to debug a script element in an iPaas flow but have been unable to find any way to get data out of the script (excluding the result). Are there any methods or functions that can be used to present the values of variables in the script (li...
1 Answer
Andrew Moody Last activity on 6/26/2024 3:56:57 PM by Mark Sayers

iPaaS: What flow(s) call this flow?

Is there a simple way to determine which flow(s) are calling a given flow? I have a utility flow and I want to see where it's being called from.
1 Answer
Patrick LaFollette Last activity on 5/21/2024 3:56:46 PM by Mark Sayers

iPaaS Flow Timeout

I have recently created my first iPaaS Flow. It waits for a device to be enrolled into JAMF (our Mac management system), and then fills in required fields in JAMF. Because this involves waiting for an end-user to enroll their device, I have put a...
1 Answer
Jason Shirley Last activity on 5/21/2024 6:12:37 PM by Michael Ligouri

Accessing Nested Values from JSON Objects

So I'm retrieving a JSON object with nested data via a GET call using the Smartsheets API. I'm able to retrieve the sheet's data, however I'm unable to find a way to access and parse through the data in IPAAS. For example, I can set a property eq...
1 Answer
Connor Caddell Last activity on 5/14/2024 3:59:16 PM by Mark Sayers

SmartSheet Credential Settings?

Can you give an example of a valid SmartSheet Credential configuration? I have successfully created a credential for SmartSheet using Microsoft Graph, but when I use the same clientID and secretValue, I get an authentication. I referenced the S...
1 Answer
Tevis Boulware Last activity on 5/10/2024 9:53:48 AM by Mark Medaugh

iPaaS Dynamic Forms - Custom control - how to get back the value

I have a Dynamic form with a custom Account Control broken into 5 parts. I need to be able to pull these values out individually, or even as one value hyphen separated. See Custom HTML below:

<style>th { font-size: 0.8em }
table...
1 Answer
Will Tonkin Last activity on 7/26/2024 12:54:48 PM by Michael Ligouri

iPaaS Connector Oracle Query

Is it possible to pass a field name as a parameter to an Oracle Select action? We have a query that can change based on preconditions and the change is what field we are evaluating in a WHERE clause.
My example is:
SELECT * FROM <som...
1 Answer
Jim Lucas Last activity on 5/6/2024 2:39:52 PM by Mark Sayers

Display Objects/Tables on Dynamic Form

We are new to IPaaS and so far searching has not been able to yield an answer. Is there a way to display and object passed into a form either as a table or even just the JSON. Currently its only coming back showing [object object] when we try to ...
1 Answer
Brent Wickham Last activity on 5/2/2024 2:59:28 PM by Mark Sayers

Microsoft OneDrive / Intune connectors in iPaaS - Authentication Issues

Hello,
We have followed the documentation and have successfully connected to the MS Graph API in iPaaS ( https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=140697 ). However, when we then apply the credentials we created...
1 Answer
Robert Tonnies Last activity on 4/25/2024 9:24:20 AM by Mark Sayers

TDX iPaaS flow - How to change the owner of a specific flow?

We have multiple flows configured to email flow owner on failure using the below advanced setting found in the flow configuration.


We noticed today that the person we expected to be notified of the failures was not receiving email...
1 Answer
Michael DiGregorio Last activity on 4/17/2024 11:28:16 AM by Mark Sayers

iPaaS Exchange Management Shell Connector

Hi all,
I have been working on getting our system connected to the Exchange Management Shell (special PowerShell instance) as we have an on-premise installation of exchange server (connected in a hybrid relationship with the cloud). We are bu...
1 Answer
Bennett Forkner Last activity on 4/16/2024 10:56:38 AM by Mark Medaugh

Uploading organization images to use in templates

Hi,
When inserting images into an iPaaS template, I have the option to select images from a "Personal" repository or a "My Organization" repository. When I upload an image, it always goes to the personal repository regardless if I have selec...
1 Answer
David Olvera Last activity on 4/25/2024 2:06:05 PM by Mark Medaugh

QR code in Ipaas

Hi wanted to know if there is a way I can use a template that generates a qr code from html to grab a url from a textbox element on a form to produce the qr code from that url.
3 Answers
Matt Hoadley-Jager Last activity on 4/23/2024 12:28:56 PM by Matt Hoadley-Jager