Questions

Hello TDX ,
I have in the past asked about running a .js file within a script tag to launch Zoom Contact Center from client portal for live support calls. However, I was told that running the .js file within a script tag is not allowed.
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Greetings,
I was wondering if there is a way to batch edit ticket classifications? we imported some tickets using the import tool, but we imported them with the incident classification instead of service request. I created an automation rule ...

Hello,
We have followed the documentation and have successfully connected to the MS Graph API in iPaaS ( https://solutions.teamdynamix.com/TDClient/1965/Portal/KB/ArticleDet?ID=140697 ). However, when we then apply the credentials we created...

If I create or add a tag to a project, in which database table would I find that information?
Based on empirical data, it seems that an entry is created in the table 'ItemTags' (I see a new entry created where IT_ITEMID = my Project ID and t...

Why is there no page with definitions for all aspects of Forms and Flows? I am looking for the difference between Button - Action and Button - Primary Submit, or really any of the other Button - Options and I can't find anything.

I have a Dynamic form with a custom Account Control broken into 5 parts, I need to be able to pull these values out individually or even as one value, hyphen separated. See Custom HTML below:

<style>th { font-size: 0.8em }
table...

Hi,
When inserting images into an iPaaS template, I have the option to select images from a "Personal" repository or a "My Organization" repository. When I upload an image, it always goes to the personal repository regardless if I have selec...