Easiest way to reassign tickets in the TeamDynamix Mobile App

Hi folks,

What's the easiest/suggested way to reassign tickets in the mobile app? I can see the option in both Update and Edit, just wondering what you suggest. 

Thanks,

Erin

Tags mobile-app
Asked by Erin Tramble on Thu 10/10/24 6:35 PM
Sign In to leave feedback or contribute an answer

Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Fri 10/11/24 9:54 AM

Hello Erin,

There are only a couple of ways to reassign tickets, the Edit page and the Update action. It is equally easy to reassign from either option in my opinion, though the Update path has that field near the top of the screen so it might be slightly easier.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

No feedback