Require Time for Ticket Updates
Is there a way to require time when updating a ticket?
Asked by Darin Watts
on Tue 10/8/24 1:32 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Tue 10/8/24 1:37 PM
Hello Darin,
There isn't a way unfortunately to require that someone submit time while they are updating a ticket. It would be a decent enhancement request though if you'd like to submit that: https://solutions.teamdynamix.com/TDClient/1965/Portal/Requests/TicketRequests/NewForm?ID=0fZF3UNVAPE_&RequestorType=ServiceOffering
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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