Knowledge base articles tied to an asset
Is there a way that we can add a knowledge base article to a Configuration Item and or Asset?
Asked by Tabitha Logemann
on Mon 10/7/24 11:32 AM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Mon 10/7/24 12:53 PM
Hi Tabitha,
There isn't a built-in field to associate KBs to a CI or Asset currently. You can always create a field for this purpose though and manually fill it with a KB link.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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