Web Service Method to Calculate Form Fields
Is there a way to set a Web Service Method to calculate 2 attribute fields on a form and post the calculation to a 3rd field? What would the </> Body text look like for that operation?
Asked by Craig Topple
on Fri 10/4/24 2:05 PM
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Answer (1)
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Mark Sayers
Tue 10/8/24 11:50 AM
Hello Craig,
Web service methods unfortunately cannot by themselves calculate values like this. You would have to make a web service call out to another system to have it do that calculation and then return the correct value (or maybe PATCH the resulting value into another field on the ticket.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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