How to "Patch CI" in iPaaS or "Add CI to Ticket"

There is a method "Patch Asset" in "TDX Assets and CI" connector, but there is no "Patch CI," as far as I can see. Is there  some kind of workaround that I could use to modify the value of just one attribute on the CI record?

Ditto for "Add Asset to Ticket" vs. "Add CI to Ticket"

Any help would be greatly appreciated.

Asked by Bodek Frak on Fri 9/20/24 1:53 PM
Sign In to leave feedback or contribute an answer

Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Fri 9/20/24 2:30 PM

Hello Bodek,

Unfortunately, since there is not a PATCH endpoint for CIs, we do not currently support making an API call that would let you only edit one field on a CI and not also have to send the rest of the properties of that CI in the body of the same update call.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

No feedback
Thank you Mark. Would you be able to create an enhancement request for this for me please? - Bodek Frak Fri 9/20/24 2:35 PM
Sure I can create that, though we do not typically monitor the Questions forum posts for enhancement ideas, but in this case I'll get that created for you. - Mark Sayers Fri 9/20/24 2:39 PM