Is there a Report Column I could use to view how long did it take a Workflow Task

I have created a Ticket Workflow with Tasks. For each tasks there is a created date and date of completion. 

I wanted to see that duration between created and completed date in my Analysis report or Ticket Report.

Tags report
Asked by Ronel Gallevo on Thu 9/12/24 12:31 PM
Sign In to leave feedback or contribute an answer

Answer (1)

This answer has been marked as the accepted answer
Brittany Renn Thu 9/12/24 1:06 PM

Hi Ronel, 

Workflow Step Duration is not currently reportable from within the ticket report source, unfortunately. I would suggest submitting this as an Enhancement Request

Best,
Brittany Renn
TDX Support

No feedback