Create Workflow Task with Ticket Info
Is there a way, not using a webservice, to use the workflow task and add information from the ticket that is running the workflow.
i.e. Create a Title for the Task that has the Requests name from the ticket in it.
Asked by Mark Davis
on Wed 5/8/24 4:27 PM
Sign In to leave feedback or contribute an answer
Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Wed 5/8/24 4:31 PM
Hello Mark,
The only way I can see doing this is either through iPaaS or else through the API using some sort of script that you write to do this for your tickets, if not doing it through a web service method is the requirement.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
No feedback