User back after break


We have an user who took a brief break and is back. At that time when the user had left, we have deactivated the resource and now that the person is back we have set the status back to active in the Users section.

How to show that there is break in service for say a month or two. Where to set the hours to zero for those months.

Or do I create as a new user by deactivating the old one?





Asked by Meena Murali on Wed 9/13/23 4:41 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Wed 9/13/23 4:52 PM

Hello Meena,

Are you sure there even *were* projects or workspaces this person was a member/resource on that need to have this absence accounted for?

Wouldn't you just have them enter time off (or whatever the applicable time type is) for this break for the relevant dates and let that account for the time spent away from work?

Mark Sayers
Sr Support Consultant, CS

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