TDX 11.7 Release Downtime - Email Monitor

I wanted to ask if emails sent to email monitors during the TDX downtime will be held to generate tickets on the day of the 11.7 upgrade.

Thank you.

Tags email email-monitor
Asked by Anderson Hanchett on Fri 4/28/23 6:11 PM
Sign In to leave feedback or contribute an answer

Answer (1)

This answer has been marked as the accepted answer
Brittany Renn Mon 5/1/23 8:51 AM

Hi Anderson, 

Yes, you can send emails to monitored inboxes during the downtime. They just queue up and come back in when the system comes back up! 

Let us know if you have further questions! 

 

Best,

Brittany Renn

TDX Support

2 of 2 users found this helpful.