My Schedules vs. My Schedule

According to the  Getting Started with My Work TDX KBase, "My Schedule" is defined as:  

  • My Schedule – A list of all ticket schedules for which the user is the owner.

However, this definition doesn't seem to fit with the "My Work" landing page to which the KBase is referring.   

I understand that there is a "My Schedules" under Ticketing where you can view scheduled tickets:


However, what is the "My Schedule" under "My Work"???   
How does the My Work > My Schedule get populated? 

Example:


 

Tags my-work my-schedule
Asked by Darin Hoffman on Thu 4/27/23 4:12 PM Last edited Thu 4/27/23 4:41 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Mon 5/1/23 12:12 PM

Hi Darin,

You are correct, the KB in question was incorrect. I've updated that definition for My Schedule to be accurate according to the My Work application.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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