Notify Field Blank
We noticed recently that when we update a ticket, the notify field is now blank. Previously, it was auto-filled with the requestor contact info.
Is this a new release change? Can we change it back so that it auto-fills with the requestor info?
Asked by Simon Chau
on Mon 2/13/23 4:38 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Mon 2/13/23 4:39 PM
Hello Simon,
This is a bug that our team has produced a fix for, and that fix will go out in tonight's maintenance window.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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