Can Protected Fields be updated via the API?

After a password is set and sent to the client we would like to clear after so many days, however it does not appear that protected fields can be updated using the API. I was attempting via ticket PATCH which says Custom Attributes are supported and most appear to work.

Thanks!

Asked by Ryan Ranly on Fri 11/18/22 3:10 PM
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Answer (1)

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Mark Sayers Fri 11/18/22 3:14 PM

Hello Ryan,

Unfortunately the API are not permitted to access, retrieve, or modify protected attributes' values, no. This is for security because there would be no way to achieve validation of proper access permissions to access each attribute that is protected via the API call (like how you enter your PIN in the UI to verify access/identity for a protected field).

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