Changing email addresses/usernames of all users on the platform
Hello!
The institution recently underwent a name change and in doing so, we're working on changing the email domain of all users.
In TDX, we currently have their username as their email address (@sjfc.edu).
We tested to see what would happen with the new @sjf.edu domain, but it created a new user.
My question, is there an easy way to mass update the username of every individual that currently exists in TDX? Either through a CSV Import, etc.
Thanks!
Answer (1)
Hi Samuel,
There is not an easy way to do this. My suggestion is to submit a support ticket that we can transfer to the technical services team to ask that they coordinate this effort via a script to modify user names.
Since you'd also be asking for a data change, this could carry a service charge, so I'd have to confirm that as well once you submit the ticket.
Sincerely,
Mark Sayers
Sr Support Consultant, CS