Question on Text Formatting in Design and Form Display

Please see the following screen capture, but there is an inconsistency in the formatting of plain text in the design view of a text area field of a form and when the form is being used to create a ticket.

https://www.screencast.com/t/W9FPmmjt2r

As you can see, we are not too concerned about the RTF formatting ability when using the form but do want to keep the spacing in the text like it was done before 11.5.

Any ideas?

Thanks, Tevis

Asked by Tevis Boulware on Thu 8/18/22 8:09 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Fri 8/19/22 11:49 AM

Hi Tevis,

This was reported already actually and is being worked on as a bug. We hope to have a fix out soon for it.

Sincerely,

Mark Sayers

Sr Support Consultant, CS

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