Auto-Generate Service Tag for Assets
I've looked through TDX's documentation and questions but have not seen this question asked before. We are looking at having the system automatically generate a service tag for assets. We were looking just using the ID but doesn't always increment by 1 when creating new assets. Is there something that can be used to set a starting service tag number and then increment it by one for each new asset?
Asked by Larissa Hakes
on Mon 8/8/22 4:57 PM
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Answer (1)
This answer has been marked as the accepted answer
Mark Sayers
Tue 8/9/22 10:20 AM
Hello Larissa,
Unfortunately we are not able to auto-generate a Service Tag field value for assets. If you wanted it automated you'd almost have to build an app on your end that can find and edit assets over the API to set a value for the Service Tag field.
Sincerely,
Mark Sayers
Sr Support Consultant, CS
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