Ticket Tasks on Ticket Calendar
Is it possible to get Tasks have a Start Date and a Due Date set on the tasks to appear on the Ticket Calendar? We have a group that is starting to heavily use the Ticket Calendar to track work where appointments with individuals are required. So of those duties are being added as tasks that can happen over the course of one or more days. While they Ticket Title itself appears on the calendar, they would like to see if the Tasks can appear as a separate item, or if it's possible to have a 'Ticket Task Calendar'.
Thank you!
Answer (1)
Hello Julie,
Unfortunately the ticket calendar only shows the actual ticket that the tasks may be created from, it will not show individual tasks.
If you wanted to ask for a ticket task calendar that would be a separate enhancement idea, but I think it's a good one.