Can you send an attachment in a notifcation via API?

Hi,

We are able to upload an attachment to a ticket via API and able to notify a user using the ticket feed API. But is there a way to send a notification including an attachment to a user via API?

Thanks.

Phuong

Asked by Phuong Hoang on Thu 10/21/21 2:22 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Thu 10/21/21 4:04 PM

Hello Phuong,

Unfortunately this is not a capability of the API currently. It would make a great enhancement idea though.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

No feedback
Ok thanks Mark. We'll consider submitting an enhancement. - Phuong Hoang Fri 10/22/21 9:04 AM