People and Asset Ownership Reports

Is it possible to create a report to show all individuals that have been set as owners of an asset, and where that owner is no longer active in TDX? As we deploy computers to customers, we set that person as the owner of the computer asset. As individuals come and go, we want to track who may no longer work here, but that still is assigned as an owner of a system so that we can reassign ownership as appropriate.  

Asked by Julie Neville on Mon 10/11/21 1:15 PM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Mon 10/11/21 1:56 PM

Hello Julie,

Unfortunately it is not currently possible to report both on an asset's Owner *and* whether or not that owner is Active/Inactive.

You *can* include the Owner column in an asset report to get that value, or the Users column to see all persons marked as Users of an Asset, but the Active/inactive status of said persons is not reportable in any current report source.

Your best bet might be to run these reports in conjunction with an Analysis > People report where you're reporting on users who's Active status is False and "Modified" value is something fairly recent if you know users have just been deactivated. That way you can see who has recently been deactivated and perhaps run that against the Assets report to make sure those folks are not owners of assets.

Perhaps for the Assets report you make the Owner filter Prompted so you can just plug the list of recently deactivated users against it one by one to find their assets.

Sincerely,
Mark Sayers
Sr Support Consultant, CS

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