Does the asset import allow udpates for product model?
We created a new attribute for product models and trying to update all the records with a value for the new attribute. I'm trying to use the asset import tool but it skips the import because it says they're duplicates. Get the following message:
The following product models already exist in the system, and will not be imported:
The new attribute is listed as one of the required fields and displays in the preview but get the skip message.
I thought the import will still make updates to the record? Should it?
Thanks.
Phuong
Answer (1)
Hello Phuong,
The Product Model import screen states: "This import process performs duplicate checking on the basis of name, product type, and manufacturer. If there already exists one or more product models with the same name, product type, and manufacturer as a row that is being imported, that row will be skipped."
I believe the implication with that wording is it will only support importing new Product Models, as product models will be skipped if they match existing records during import.
https://solutions.teamdynamix.com/TDClient/1965/Portal/Questions/Details/102206
Thanks.
Phuong - Phuong Hoang Fri 7/9/21 1:24 PM