Is there a way to disable the Comment button that's visible to technicians on Service pages in v.11.1? Similarly, is there a way to disable the Feed on Services that displays for technicians?
That should be controlled by the same/similar permissions as it requires to be able to see a KB's Feed which is TDNext + access to the app in question. If you're giving them both, they're going to have access to the Feed.
In this case, it means that any technician with access (even client access) to a portal's Services app will see the Comment & Feed, correct?