v.11.1 services and Comment button & Feed display
Is there a way to disable the Comment button that's visible to technicians on Service pages in v.11.1? Similarly, is there a way to disable the Feed on Services that displays for technicians?
Thanks,
David D.
Asked by David Durling
on Wed 5/6/20 3:36 PM
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Answers (2)
This answer has been marked as the accepted answer
Mark Sayers
Wed 5/6/20 4:07 PM
Hello David,
That should be controlled by the same/similar permissions as it requires to be able to see a KB's Feed which is TDNext + access to the app in question. If you're giving them both, they're going to have access to the Feed.
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David Durling
Wed 5/6/20 4:37 PM
In this case, it means that any technician with access (even client access) to a portal's Services app will see the Comment & Feed, correct?
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