Global searches

How do I save a search within a ticketing application as 'Global'. When I save a search, it doesn't give me the option to make it Global.



Tags search tickets
Asked by Joe Allen on Thu 10/31/19 4:07 PM
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Answer (1)

This answer has been marked as the accepted answer
William Cochran Fri 11/1/19 10:21 AM

Hi Joe,

To have the Searches be Global, there is a setting in the Ticketing application's security role. You'd want to confirm on that Role, this setting is marked. 

Once marked, sign out and sign back into TeamDynamix and you'll be able to save sarches as Global. 



William Cochran

Implementation Consultant


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Thanks, this worked. I tried to search the knowledge base before I posted this question but couldn't find anything. - Joe Allen Fri 11/1/19 10:31 AM