I noticed in the KB Article An Overview of the TeamDynamix Environments that the Sandbox Refresh will now be on the first Monday day of business of the new quarter, which I believe means April 8th for the next refresh.
We are currently configuring in Production in advance of moving Michigan Tech IT's Ticketing into TeamDynamix. I am wondering when the backup/snapshot/whatever-process of Production happens that will be loaded into the Sandbox environment? Basically, I'm looking to understand the absolute latest that we can be confident that configuration changes made in Production will be moved to the Sandbox on this next refresh. To minimize the need for configuring in both environments, we are hoping to get as much of our configuration done as we can, in Prod, ahead of that time. We then plan to use Sandbox as a training environment before we go live. We hope to go live over the summer.
Thanks in advance - Steve