How to inform TDX about a bug found in an upcoming release while doing a preview test in the sandbox environment?

I hope this long title will help my search results in the future. :)

I think I have found a bug while previewing v10.0 in sandbox. What is the proper protocol to inform TeamDynamix about this?

Tags sandbox environment release-preview bug bugfix support
Asked by Greg Van De Mark on Thu 10/12/17 9:39 AM
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Answer (1)

This answer has been marked as the accepted answer
Mark Sayers Thu 10/12/17 10:33 AM

Hi Greg,

You can just use the normal service button on our Client Portal home page called "Report an Issue". Fill out that form similar to how you normally would for a live production issue/bug and submit it to us.

If that works for you, and if nothing else is needed, I would appreciate it if you'd mark this answer as the Accepted answer to this thread.

Let me know if anything else is needed.

Mark Sayers
TD Support

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