How do I change the owner of a KB Article.

I believe I have all the access necessary, but I only have the option to Delete or Print. We have a lot of articles by someone that is no longer at the university. I understand that I cannot do a mass update, but I can't figure out how to do on.e.

Tags owner KB knowledge-base article
Asked by Mark Sayers on Wed 8/9/17 12:25 PM
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Answer (1)

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Mark Sayers Wed 8/9/17 12:25 PM

I hope you're well. You actually have to change the article owner by going into the Client Portal and Editing the article. Then, click the settings tab. It's not something you can do in TDAdmin.

I hope that helps. Please let us know if otherwise.

Best regards,


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