Entering Time on T&E Tab

The "Task/Activity" column is blank. How is that information entered when adding time to a ticket?

Tags time time-entry expense time-and-expense
Asked by Mark Sayers on Wed 3/15/17 3:25 PM
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Answer (1)

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Mark Sayers Wed 3/15/17 3:26 PM

Time can definitely be added to a ticket task. You can do this either through the Update function of a ticket task, or via Time and Expenses when you choose to enter ticket time. Just select the ticket first via the ticket search button, then you can use the Task/Activity drop down to select a particular task on that ticket to enter time for.

Let me know if you need any other assistance with this.

Mark Sayers

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