What are the limits for putting in custom code in the source box of KB? I am currently trying to make a drop down that is based off an other drop down to guide people to the right article/section. I have tried a few different methods and they work fine in the preview mode of KB the one with the magnifying glass >
However in production the first drop down will work but not the second one. I have two examples - the first the second box is already showing and just populates off the first.
The second example the second box is supposed to appear once something is selected.
I put the code in each article for reference. But if someone could let me know what the limitations are of KB Source edit, That would be very helpful. Or if I just did something wrong.
Thank you for your help in advance.